Social media

Social media opens up endless opportunities in creating meaningful and engaging conversations with employees and customers.

Using the simplest of technologies combined with a more social approach to how you communicate can result in converting employees and customers from simply just being that to becoming loyal fans of what you do.

Whether you’re an internal communicator looking to become more social in the workplace, or a small business wanting to connect and collaborate more with your customers, I can help you get that conversation going.

Here’s what some people have said about me…

“Abi’s passion for social media is very motivating” | “Her efforts led to a degree of two-way communication not seen before in the organisation” | “Abi did a great job by bringing Social Media to life, showing employees and the company the benefits of it and what was possible” | “Abi was the driving force within Virgin Media in terms of establishing Social Media as a real internal communications tool” | “She pioneered the use of a wide variety of communication channels, including social media, tailoring the right message to the right individual to create an enterprise wide understanding of our vision, goals, and values” | “An avid networker, and without doubt the driving force behind the social media movement within Virgin Media” | “Abi shook up the world of social media within Virgin Media and the way it was used for internal / external comms and was forward thinking enough to realise the positive benifits that it could bring to customers, staff and the business.” | “Abi (@abisignorelli) was largely responsible for a complete overhaul of the way we do Internal Comms at Virgin Media, bringing it into the 21st century and making it web aware – externally as well as internally. ” More testimonials…
My other business, hello! focuses on helping local businesses get social. Here’s a little information about how it works. Or you can pop on over to the hello! site for more information. hello!

hello! Social media services We provide a number of services to help you start and fully embrace social media opportunities. Every business is different…every business has its own brand, its own unique identity and its own personality. So we make sure that all our services are uniquely tailored to capture your brand’s essence and unique identity. Get in touch to discuss your unique requirements. Our services include: Twitter – from initial set up to full management and maintenance, we can help you in joining the conversation. Facebook - from setting up your fan page to full management and maintenance, we can help you build a community of engaged fans. Blogging on WordPress – from initial set up to full management, maintenance and content production, we can help you start your blogging journey. Other social media – set up, management and maintenance is available for most social media sites, including YouTube, Flickr, LinkedIn, Foursquare, slideshare and more. Social media strategy – if you need help in understanding how social media can support your overall communication and marketing strategies, we can help – whether that’s initial guidance or full on strategy production. Content planning – once you’re set up, it’s important to keep the conversation going. We can help guide you on the right type of content to post and even produce a full content plan to keep you going. Training – need help in getting started? We offer workshops, 121 coaching and bespoke training to guide you through your steps into social media and getting online. Click here for more info. Get in touch to discuss your unique requirements.		Can you afford to ignore these stats? 85% of the UK is now online – over 64% have a social network profile 29 million people have visited a social networking site in the UK in one month Over a quarter use the internet on their phone Around 80% of UK internet users look online for information about goods and services 70% trust recommendations from strangers, 90% trust from people they know 20% of tweets contain a reference to a product or brand Facebook accounts for one in every six UK internet page views – 2nd most visited site in the UK after Google 370,000 new twitter accounts added every day Location based services (eg Foursquare, Facebook Places) are massive in the US and being used for clever campaigns to reward and attract loyalty – it’s about to explode in the UK – do you know who’s checking in? *Figures sourced from the Internet during Q3 2010